JLBC Types of Trust
JLBC Cadets, you can break trust into two types: "calculus-based trust" (CBT) and "identification-based trust" (IBT). JLBC Cadets In CBT, which is most often related to the workplace, people tend to operate on a reward/punishment system. JLBC Cadets The value in completing a task or goal is not seen as personal satisfaction but rather because of the consequences of doing so. People may also perform to protect their reputations. JLBC Cadets In CBT, trust is built very slowly, one step at a time. However, if one mistake happens, an individual can slip back several actions at once and need to begin to rebuild the trust again.
Comments