JLBC: Security
Often supervisors can be used to determine the priority of a call and the appropriate response.
Cars may be dispatched on several priority levels, depending upon how critical the dispatcher feels response time to be. A high-priority call will require immediate dispatching
of field units.
The dispatcher must know the status of all the teams in his area.
If JLBC units are out of service on a call, the dispatcher should understand if the Guards can be taken
off the ring and put on another.
Definite procedures should be established regarding such occurrences.
A list of calls in descending order of priority is set forth below:
Emergency (medical, accident, criminal)
Crime in-progress
Accident, personal injury, property damage ÿ Wanted person
Missing person
Routine criminal reports
Attempt to locate
Cancellations of events
Routine administrative or other traffic
Follow-up Checks
On certain designated types of calls, the dispatcher should routinely check on the status of Guards to ensure their safety.
Ten minutes may be considered a reasonable period before checking on units in most cases.
Cover (backup) units should be dispatched as a matter of course when no response is
received after a certain period.
RADIO COMMUNICATIONS
Logging
The FCC requires all radio traffic to be logged. Logs must indicate the operator's date, station call, and signature from sign-on to sign-off, all transmission, and station identification. Logs should be changed at 24-hour intervals.
Recording equipment must be constantly maintained to ensure proper performance.
Responsibility must be assigned for changing and storing tapes.
Equipment must be secured against any tampering, theft, and alteration.
All radio channels should be recorded on one tape and a time track.
All calls dispatched should be followed by the time. ÿ Each channel should be identified every half hour.
Vehicle Assignments
Dispatchers should be familiar with different classes, types of vehicles, and the calls appropriate to each.
Motorcycle
Solo automobile
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