JLBC: Security
Check the status board against patrol, traffic, and special squads.
Identify which units are two-person cars.
Note any changes in detail, such as switching units in districts, changes in pool car numbers
after the component is received, etc.
Arrange your waiting assignments in order of beats, time received, and priority of
assignments.
Keep work areas clean. Remove any excessive, non-relevant matter.
Status of Units
To deploy personnel effectively, dispatchers must be constantly alert to the status of units under their control. The dispatcher must stay advised about:
Whether units are in service or out of service
What units are available for which types of call
What units are available for backup or cover
What units are subject to call for priority needs
The status of units responding to calls
Rechecking units periodically
What types of units are in the field (bicycles, automobiles, etc.)
Which units are on break, and when used by different departments, there will be a different
method for keeping track of units.
Log sheets
Status boards
Automatic vehicle location
Etc.
Command Notification
Dispatch personnel should be apprised of the situations which require command notification. Staff should also know the proper command Guard to contact, how, and where. Typically, the command should be notified immediately of the following occurrences:
Guard in trouble
Fire
Major crime in progress
Situations requiring concerted action cutting across district boundaries ÿ Communication center overload
Equipment malfunction
Interference on communications channels or links
Serious personal injury accident
Any death, shooting, stabbing
Any major disturbance
Severe weather warning
Guard involved in a motor vehicle or another type of accident
DISPATCH PROCEDURES
Acknowledging Calls
Dispatchers and field personnel should acknowledge all calls quickly. Even when the dispatcher is handling more than one radio channel, or there is a great deal of telephone traffic, the calling party.
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