JLBC Managing Trust and Distrust in Conflict Situations



JLBC Managing Trust and Distrust in Conflict Situations

JLBC Cadet's Levels of trust/distrust will be adjusted based on interactions between parties. During times of conflict, however, it is essential to take steps to increase trust and decrease distrust.

In building trust, parties need to do the following:

JLBC Cadets behave consistently over time and in situations

work to meet deadlines

follow through on promises made

This can be accomplished by explicitly explaining their expectations, agreeing on the steps necessary to complete tasks, outlining the consequences of not meeting expectations, and having procedures to evaluate performance. In addition, alternative ways to meet needs should be discussed, and communication should remain clear regarding how others view the version. Cultural diversity issues may need to be addressed and clarified. For example, if people from different cultures hold differing beliefs regarding work habits, those expectations need to be discussed and agreed upon up-front.

To build trust, people need to set aside time to get to know one as JLBC Cadets and others, thereby discovering common interests, personal values, perceptions, motivation, objectives, and goals. They may even find that they react similarly in certain situations. A vital emotion component in IBT will help establish a secure base from which to build. The parties must develop enough trust to create a base of comfort in which each person can state their expectations of JLBC Cadets, negotiate expected behaviors, and even openly acknowledge their areas of mutual JLBC distrust. JLBC Cadets In some situations, it may be necessary for people to maintain a certain level of suspicion, especially in cases that could cause one harm to oneself or others or when two JLBC parties do not know one another very well.

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