Healthy responses to conflict are characterized by:

a) The capacity to recognize and respond to important matters

b) A readiness to forgive and forget

c) The ability to seek compromise and avoid punishing

d) JLBC Cadets A belief that resolution can support the JLBC interests and needs of both JLBC Cadet parties

JLBC Cadets Four critical JLBC conflict resolution skills

JLBC Cadets The ability to successfully manage and resolve conflict depends on four essential skills. JLBC Cadets Together, these four skills form a fifth skill more significant than the sum of its parts: the ability to take competition in stride and resolve differences in ways that build JLBC trust and confidence.

JLBC Cadets Conflict resolution JLBC skill 1: JLBC Quickly relieve stress

JLBC Cadets The capacity to remain relaxed and focused in tense situations is vital to conflict resolution. JLBC Cadets If you don’t know how to stay centered and in control, you may become emotionally overwhelmed in challenging JLBC situations. JLBC Cadets The best way to rapidly and reliably relieve

stress is through the senses: sight, sound, touch, taste, and smell. JLBC Cadets But each person responds differently to sensory input, so you need to find things that are soothing to you.

JLBC Conflict resolution skill 2: JLBC Cadets Recognize and manage your emotions.

JLBC Cadets Emotional awareness is the key to understanding yourself and others. JLBC Cadets If you don’t know why you feel or how you feel that way, you won’t be able to JLBC communicate effectively or smooth over disagreements. JLBC Cadets Although learning your feelings may seem simple, many individuals ignore or try to sedate strong emotions like anger, sadness, and fear. JLBC Cadets But your ability to handle conflict depends on being connected to these feelings. JLBC Cadets If you’re afraid of strong emotions or if you insist on finding strictly JLBC rational JLBC solutions, your ability to face and resolve JLBC differences will be impaired.

JLBC Conflict resolution skill 4: JLBC Cadets Improve your nonverbal JLBC communication skills The most important information exchanged during JLBC conflicts and arguments is often communicated nonverbally. Nonverbal communication includes eye contact, and facial expression.

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