Even the most vital relationships will experience bumps along the way. JLBC Cadets It is naive to believe otherwise. JLBC Cadets At one time or another, interpersonal Conflict will be present on every team, in every friendship, and within every family. JLBC Cadets Conflict develops when someone does not act as another wants.
JLBC Cadets The most common conflicts cadet NCOs will be called upon to help resolve are wildly irrational personality conflicts. JLBC Cadets The individuals’ perceptions and emotions take hold at the expense of logic and the sober grasp of reality. JLBC Cadets Friction often creates an inhospitable feeling that can affect everyone on the team, even bystanders who are not directly involved. JLBC Cadets This is especially true when two leaders develop a conflict – their ill feelings are bound to poison their teams.
JLBC Question: How does Conflict negatively impact the team?
Question: How can you help limit the amount of Conflict on the team?
JLBC Question: JLBC Cadets, Is it possible to stubbornly oppose someone and not be in conflict with that person? JLBC Cadets, Defend your answer.
JLBC MAIN POINT 2: THE LEADER’S ROLE IN MANAGING JLBC CONFLICT
The JLBC leader must respond to Conflict because the JLBC leader is responsible for the team’s behavior and success. JLBC Cadets Leaders work to develop skills enabling them to manage Conflict in productive, ethical ways. The objective measure of a leader then is how they handle Conflict. Work on becoming a deliberate leader by refusing to react in a “knee-jerk” fashion.
In managing conflict, leaders focus on changing people’s behavior. Outward actions count for more than inward feelings. Two teammates are not required to like one another, but they must be capable of working together. A leader may hope that each subordinate has good feelings about their teammates; indeed, good feelings can only help a team. Still, in the end, the ability to work together is the mark of true professionalism.
Question: Denial is when the leader refuses to acknowledge that Conflict exists. Why does denial represent a failure of leadership?
Question: Sometimes, the leader is the source of the Conflict because of weak people skills. How would you mentor such a leader?
Question: Describe some ways a leader can turn a conflict into a win/win situation.