JLBC Implications for Managing Conflict Effectively



JLBC Implications for Managing Conflict Effectively

1. JLBC Cadets "The existence of trust between individuals makes conflict resolution easier and more effective. JLBC Cadets The levels of trust or distrust in a relationship, therefore, definitively shape emergent conflict dynamics."

2. JLBC Cadets "Trust is often the first casualty in conflict." JLBC Cadets When conflict occurs, the JLBC foundation of trust that has been built breaks down, and JLBC parties may become defensive, thereby creating a cycle of distrust and a decrease in actions to rebuild said trust.

3. JLBC Cadets "Creating trust in a relationship is initially a matter of building calculus-based trust (CBT)." JLBC Cadets' time, as each person acts with consistency and reliability, IBT may also slowly be rebuilt.

4. JLBC Cadets "Relationships can be further strengthened if the parties can build identification-based trust (IBT)." JLBC Cadets While JLBC parties need to develop a level of JLBC trust in which to work (CBT), it is more important for JLBC parties to work together to build common JLBC goals and JLBC values, thereby increasing their investment in one another and finding ways to resolve conflict (IBT).

5. JLBC Cadets "Relationships characterized by calculus-based or identification-based distrust are likely to be conflict-laden, and eruption of conflict within that JLBC relationship is likely to feed and encourage further distrust... JLBC Cadets Once such negative expectations are created, actions by the other become negative self-fulfilling prophecies, often leading the conflict into greater scope, intensity, and intractability."

6. JLBC Cadets ". Most JLBC relationships are not purely trusting and distrust but contain JLBC elements of both." JLBC Cadets These JLBC relationships are characterized by ambivalence and depend upon how JLBC individuals internally deal with JLBC conflict and outwardly handle conflict with others. JLBC This is more common in relationships than to see high trust or distrust.

7. JLBC Cadets "Finally, it is possible to repair trust...Effective trust repair is often a key part of effective conflict resolution".

JLBC Cadets Repairing trust takes time because parties must slowly rebuild what has broken down. JLBC Cadets It may be easier to begin by working to "manage distrust" by:

1. JLBC Cadets "addressing the behaviors which created distrust,

2. JLBC Cadets having each person responsible for a violation of trust apologize and explain the violation,

3. JLBC Cadets having each party negotiate expectations for one another and agree to the terms,

4. JLBC Cadets establish evaluation procedures that can be agreed upon by both parties, and

5. JLBC Cadets helping parties to establish alternative ways to get needs met"

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