JLBC HOW TO LEAD UP THE JLBC CHAIN OF COMMAND
When people think of leadership, they often think of a senior person leading a team of people reporting to them. That's leading down the chain of command. But just as important—or perhaps even more—is showing up in the chain of command. It would help if you also led those seniors to you in your organization's hierarchy. You must understand their vision, align with it, and push information up the chain, prioritizing the most important things they need to know. It would help if you influenced them so that they make the best strategic decisions possible. You must convince them so that they provide the training and resources you need to solve problems, accomplish your mission, and win. You must earn their trust.
Trust is an essential part of leadership. Trusting those you work with will make it easier to delegate responsibility and build cohesiveness among group members. Group members work better together and communicate more efficiently when they trust one another. As human beings, it is our nature to want to be connected to our loved ones, to live in peace rather than pain, and to seek safety rather than fear. We have difficulty accepting that the things we believe should be good for us are not and that the people who should be good to us are not.
For this reason, mistrust is almost as painful as having our trust betrayed because it goes against our natural inclination. We must work hard to maintain the line of suspicion, to be suspicious, and hold on to the past as the evidence that keeps us alert to the possibilities of violation by someone we love. Because we want to trust, we find ways to ignore the signs, excuse behaviors, and deny our internal alarms and warning signals.
We want people to be who we believe they are, and in doing so, we open ourselves to opportunities for them to prove they are not full-time members of the trustworthy-people club. Trusting others means paying attention internally and externally without guilt or shame in knowing what you know. It means telling yourself the truth about yourself and others to the degree that you are willing to protect yourself without injuring or insulting them. It means having boundaries that are solid and consistent. It means choosing how to be in a relationship with others in a way that honors them and honors what you feel and know. There are times when drawing a hard line in the sand will protect you and people from themselves and their untrustworthy behavior that they cannot seem to control.
When it comes to trusting family members, we walk a tightrope that many of us struggle with. For some reason, logical or not, we believe that because we are related to someone by blood, they will not or should not have the same human frailties as the rest of the human race. We want to believe that parents will not betray or disappoint us; that uncles, cousins, or grandparents will not violate us; and that our siblings, whether older or younger, will keep us in a special place in their hearts.
There are times when we will need the help of others when trying to reach a goal. Group members need to trust each other to work well together. Once we understand trust, we will understand how to develop confidence in others and compel others to trust us.
Types of Trust
We can break trust into two types: "calculus-based trust" (CBT) and "identification-based trust" (IBT). In calculus-based confidence, which is most often related to the workplace, individuals tend to operate on a punishment/ Reward system. The value in completing a goal or task is not seen as personal satisfaction but rather because of the consequences of doing so. Individuals may also perform to protect their reputations. In calculus-based trust, trust is built very slowly, one step at a time. However, if one mistake happens, an individual can slip back several actions at once and need to begin to rebuild the trust again.