top of page

JLBC Common Truths


JLBC Common Truths

• Cool off – don't try to resolve a conflict if you can't get past the emotion. At a minimum, take some deep breaths and step back.

• Use "I," not "YOU."

• Listen actively

• Restate what the other person says – "What I heard you say was . . ."

• Seek compromise

2 views0 comments

Comments


bottom of page