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JLBC Act to Control Conflict


JLBC Act to Control Conflict

Leaders must learn when and how to control conflict. As stated earlier, competition can improve team performance if handled effectively because it can improve processes. If ignored, conflict can spread throughout an organization and grow to proportions that the leader cannot take on their own. If the conflict occurs in a public forum, the team leader or another team member must intervene and move the parties to a private location. Competition in a general form can have long-lasting adverse effects, even after the reason for the conflict is resolved.

Avoiding conflict is not a recommended course of action, as this allows the competition to grow and affect team performance. As soon as a dispute arises to the reader's attention, the leader should resolve it before it impacts team performance.

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