Exactly What to Say: The Magic Words for Influence and Impact - A Strategic Guide
- Kirk Carlson
- Jun 10, 2023
- 2 min read

Title: Exactly What to Say: The Magic Words for Influence and Impact - A Strategic Guide to Persuasive Communication
Introduction
In a world where conversation forms the foundation of personal and professional relationships, the power of words cannot be overstated. The ability to communicate effectively, especially in terms of influence and impact, has profound implications for our success. Phil M. Jones's book "Exactly What to Say: The Magic Words for Influence and Impact" offers a practical guide to the art and science of persuasive communication.
Understanding the Concept
"Exactly What to Say: The Magic Words for Influence and Impact" explores the power of precise wording. The book posits that specific phrases can dramatically amplify the effectiveness of our communication. Jones presents a series of key words, well-timed and well-executed, that can aid us in getting our message across more persuasively, thereby influencing our listeners' thoughts and actions more effectively.
The Magic Words
The book's premise is built on the belief that the words we choose can significantly shape the outcomes of our conversations. Jones introduces phrases like "I'm not sure if it's for you, but…", "Would it be a bad idea if…", "Just imagine…", and others, and shows how these can be employed to guide conversations in a desired direction subconsciously. Each phrase serves as a tool that can subtly affect the listener's perception and response, enabling a conversation's momentum to be guided beneficially.
Applying the Phrases
Jones doesn't just list these phrases but offers practical advice on how and when to use them. This involves understanding the listener's perspective, recognizing the opportune moment, and delivering the words naturally. For instance, the phrase "I'm not sure if it's for you, but…" works by preempting resistance by sounding less pushy while also invoking curiosity about what follows.
Why It Matters
Being able to persuade is an invaluable skill, whether negotiating a business deal, settling a disagreement, or simply trying to understand your point of view. Using language as a tool to shape outcomes can make the difference between success and failure in many areas of life. In this context, "Exactly What to Say: The Magic Words for Influence and Impact" serves as an instrumental guide, particularly for those in sales, marketing, leadership roles, or anyone wishing to improve their influence through communication.
Conclusion
The words we choose have the power to open doors or close them, build relationships or ruin them, inspire change, or maintain the status quo. "Exactly What to Say: The Magic Words for Influence and Impact" by Phil M. Jones offers a unique insight into harnessing this power. It reminds us that communication isn't merely about talking; it's about influencing, persuading, and ultimately making an impact. This makes the book an invaluable tool for anyone wishing to make their words count in their professional and personal lives.
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