Becoming a Better Communicator

JLBC: Becoming a Better Communicator
What You Will Learn to Do
Develop your communication skills
Keywords
• barrier
• channel
• feedback
• hearing
• listening
• mixed messages
• noise
• nonverbal
• receiver
• verbal
JLBC: Becoming a Better Communicator
JLBC: Linked Core Abilities
• Build your capacity for life-long learning
• Communicate using verbal, non-verbal, visual, and
written techniques
• Take responsibility for your actions and choices
JLBC: Learning Objectives
• Compare verbal and nonverbal means of communication
• Identify the steps of effective communication
• Relate how the process of listening is essential to good
communication
• Distinguish among the types of listening
• Identify barriers that prevent effective listening
• Explain the types of roles individuals play in a group